Terms of service

Last updated: June 2025
Thank you for visiting Eluvaya. These Terms of Service (“Terms”) govern your access to and use of the Eluvaya website and services. By accessing or using our site, you agree to be bound by these Terms. If you do not agree with any part of these terms, please do not use our website.

Use of Our Website

Eluvaya provides beauty and wellness products for personal, non‑commercial use. You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others.

Accounts

If you create an account with Eluvaya, you are responsible for maintaining the security of your account and password. You agree to accept responsibility for all activities that occur under your account. Eluvaya reserves the right to suspend or terminate accounts in cases of suspected fraud or violation of these Terms.

Orders and Payments

All orders are subject to acceptance and product availability. Prices and offers are subject to change without notice. We accept payment through the methods available at checkout. You represent and warrant that your payment information is accurate and that you are authorized to use the payment method provided.

Shipping and Delivery

Eluvaya ships products according to the timelines and policies described in our Shipping Policy page. Delivery estimates are not guaranteed and may vary due to circumstances beyond our control, including carrier delays and customs processing.

Returns and Refunds

Returns and refunds are handled in accordance with our Refund Policy. Please refer to that policy for details on eligibility, processes, and timelines.

Intellectual Property

All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Eluvaya or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from this website without prior written permission from Eluvaya.

Third‑Party Links

Our website may contain links to third‑party websites or services that are not owned or controlled by Eluvaya. We are not responsible for the content, privacy practices, or policies of any third party. You acknowledge and agree that Eluvaya is not liable for any harm or loss caused by your use of such third‑party sites.

Disclaimer of Warranties

The website and all information, products, and services offered through Eluvaya are provided “as is” and “as available,” without warranties of any kind, either expressed or implied. Eluvaya does not guarantee that the website will be uninterrupted, error‑free, or free of harmful components.

Limitation of Liability

To the fullest extent permitted by law, Eluvaya and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of or in connection with your use of the website or products.

Indemnification

You agree to indemnify and hold Eluvaya, its affiliates, and their officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses, including reasonable attorney’s fees, arising out of your use of the website or violation of these Terms.

Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the state in which Eluvaya operates, without regard to conflicts of law principles.

Changes to Terms

Eluvaya may modify these Terms at any time. Updated versions will be posted on this page with a revised “Last Updated” date. Your continued use of the website after such changes constitutes acceptance of the updated Terms.

Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:
📧 Business@eluvaya.com